1). Where is Greek Glasses based?
We are based out of Los Angeles, California
2). What comes in a Greek Glasses order?
All orders and shipped together and arrive in a beautiful branded box, business card, and microfiber cleaning cloth.
2). How long does shipping take?
Shipping times vary by location. Free shipping within the US normally takes 7-10 business days. international shipping times vary by location.
NOTE: Please allow up to 1-3 days for order processing/shipment confirmation.
*** Due to COVID19 many shipping services worldwide are facing a delay. We are aware of this and doing everything in our power to overcome this***
3). How do I apply a discount code to my order?
When you reach the shipping address page, enter the discount code where it says "Discount" (on the right hand side) then click APPLY.
4). Is there a refund policy?
Yes of course. We strive for customer satisfaction and if you are not happy with your order please email us immediately at firstname.lastname@example.org so we can happily assist you.
5). What do I do if I receive my order and the item(s) are damaged?
Please contact us immediately with your order number at email@example.com so we can send you out a brand new warranty pair.
6). How can I track my order?
To track your package, simply click "View My Order" on the order confirmation email sent after purchase. Please allow 2-3 business days before tracking numbers are updated in our system. You can also track your order via our website as well.
Greek Glasses is not responsible for any postings. Any image sent to our team via email or Instagram DM from the original owner is giving consent for us to post the image on our social media. If you wish not to have your image posted, please contact us immediately.
NOTE: Greek Glasses is not responsible for any shipping fees or taxes imposed by your country. We are also not responsible for delivery times affected by holidays and/or natural disasters.
If you have any other questions, please shoot us an e-mail at firstname.lastname@example.org or DM us on Instagram @GreeksGlasses or Facebook www.facebook.com/GreekGlasses
We typically reply within 24 hours!